Delivery Information
1. FREE Pickup
You can receive your order in Our store at Riga Classical Gymnasium Primary School (Riga, Vaidavas Street 6), during the specified opening hours.
Working hours: Mon-Fri 9.00-17.00
Payment for the order can be made in the store only in cash upon
receipt of the goods.
“In Stock” orders are completed within 1-4 working days after receiving confirmation of payment for the order (during periods of sales time may increase up to 5-6 working days).
If the product has status "Pre-order: up to 4 weeks", the order preparation time is from 1 to 4 weeks.
When the order is at the store, the buyer receives an e-mail.
2. All orders are
delivered via Omniva, DPD and Venipak parcel machines or couriers
Delivery form and fee:
Delivery of orders to the European Union countries, United Kingdom, Israel, USA, Canada, Australia and other countries is carried out by courier services Venipak and DPD, in the Baltic countries — also through parcel machines Omniva, DPD and Venipak.
For EU countries, UK, Israel, USA, Canada, Australia and other there is possibility to pay only for the goods, without calculating the delivery. After receiving the money for the goods, if the amount does not exceed the specified for free delivery, you will be contacted by e-mail to select the best courier service. After that, an invoice for delivery expenses is sent to you, the invoice will be considered paid and the delivery of the goods will be made after receiving the payment in the Company's account.
Orders are shipped within 1-4 working days after receiving confirmation of payment for the order (during periods of sales, the shipping time may increase up to 5-6 working days), if the item has “In Stock” status.
Delivery time in Latvia to parcel machines is 1-3 working days, after the processing of order is completed, depending on the payment type and the place of delivery. Delivery by courier from 1 to 3 working days. However, during the sales season, for example, before the Christmas and New Year, it may take longer, depending on the load of couriers and parcel machines.
Delivery time to Lithuania and Estonia via parcel machines is 1-3 working days. Delivery by courier is 1 to 3 working days. However, during the sales season, for example, before the Christmas and New Year, it may take longer, depending on the load of couriers and parcel machines.
Delivery time for the rest of the EU by Venipak or DPD courier service is 3-8 working days. However, during the sales season, for example, the Christmas and New Year, it may take longer.
For countries outside the EU, delivery is possible by other courier services, depending on the country of delivery.
ATTENTION!!!
For UK due to Brexit from 01/01/2021, the following order and delivery conditions apply:
- The total cost of one order can be no more than 150 EUR (135 GBP) + the amount of delivery (if this condition is met, the buyer will receive parcels in the same mode without any additional customs procedures).
- Only books, textbooks, press are subject to order. All items except books will be removed from the order and your money will be returned.
Northern Ireland remains in the customs territory of the EU. Delivery is carried out in the same mode without registration of customs declarations.
If the product has status "Pre-order: up to 4 weeks", the order preparation time for delivery is from 1 to 4 weeks, the terms and conditions of delivery - see above.
If the product has status "Pre-order: 1-2 days", then a couple of days are added to the delivery time to assemble the order.
When the order is , the buyer receives an e-mail.
Depending on the country, the following delivery options are available to you:
1. Omniva
parcel machines addresses here ->
Latvia — 3.99 EUR, if the order amount exceeds 35 EUR, then delivery is free of charge (size up to 39х38х64 cm and up to 30 kg).
Estonia and Lithuania — 6.99 EUR, if the order amount exceeds 45 EUR, then delivery is free of charge (size up to 39х38х64 cm and up to 30 kg).
When your order is delivered to the specified Omniva parcel machine, you will receive an SMS with a code.
The parcel in the parcel machine is stored for 7 days.
2. DPD
Delivery to Pickup points:
Latvia — 3.99 EUR, if
the order amount exceeds 35 EUR, then delivery is free of charge (size up to 36х43х61
cm and up to 20 kg).
Estonia * and Lithuania ** — 6.99 EUR, if the order amount exceeds 45 EUR, then delivery is
free of charge (size up to 36х43х61 cm and up to 20 kg).
When your order is delivered to the specified DPD Pickup point, you will receive an SMS with a code.
The parcel in DPD Pickup point is stored for 7 days.
Delivery by courier:
Latvia:
- Riga — 5.00 EUR, if the order amount exceeds 45 EUR, then delivery is free of charge (size up to 0.08 m3 and up to 20 kg);
- large cities and regions of Latvia — 6.00 EUR, if the order amount exceeds 45 EUR, then delivery is free of charge (size up to 0.08 m3 and up to 20 kg);
- other regions of Latvia — 8.99 EUR, if the order amount exceeds 55 EUR, then delivery is free of charge (size up to 0.08 m3 and up to 20 kg);
Estonia * and Lithuania ** — 8.99 EUR, if the order amount exceeds 55 EUR, then delivery is free of charge (size up to 0.08 m3 and up to 20 kg);
Delivery by courier or pickup point to EU countries (see the list of zones below):
Zone 1: Austria, Belgium, Czech Republic, Denmark, Luxembourg, Netherlands, Slovakia, Finland, Sweden, Germany, Switzerland ( +20 EUR customs duty), Poland — 25.00 EUR.
Zone 2: France, Great Britain ( +8 EUR customs duty), Norway ( +28 EUR customs duty), Slovenia, Hungary, Croatia — 30.00 EUR.
Zone 3: Bulgaria, Greece ( +7 EUR for Crete, +17 EUR for other islands), Italy, Ireland, Portugal, Romania, Spain — 35.00 EUR.
3. Venipak
Delivery to Pickup points:
Latvia and Lithuania — 3.99 EUR, if the order amount exceeds 35 EUR, then delivery is free of charge (size up to 0,04 м³ and up to 10 kg).
Lithuania — 4.50 EUR, if the order amount exceeds 35 EUR, then delivery is free of charge (size up to 0,04 м³ and up to 10 kg).
Estonia — 6.00 EUR, if the order amount exceeds 45 EUR, then delivery is free of charge (size up to 0,04 м³ and up to 10 kg).
Delivery by courier:
Latvia:
- Riga — 5.00 EUR, if the order amount exceeds 45 EUR, then delivery is free of charge (up to 20 kg);
- large cities and regions of Latvia — 6.00 EUR, if the order amount exceeds 45 EUR, then delivery is free of charge (up to 20 kg);
- other regions of Latvia — 8.99 EUR, if the order amount exceeds 55 EUR, then delivery is free of charge (up to 20 kg);
Estonia * and Lithuania ** — 8.99 EUR, if the order amount exceeds 55 EUR, then delivery is free of charge (up to 20 kg);
Delivery by courier to EU and other countries (see the list of zones below):
Zone 1: Austria, Belgium, Czech Republic, Denmark, Netherlands, Slovakia, Germany, Poland, Hungary, Luxembourg, Croatia, Finland, UK — 25.00 EUR.
Zone 2: France, Italy — 30.00 EUR.
Zone 3: Ireland, Portugal, Romania, Spain, Switzerland, Sweden, Norway, Slovenia, Bulgaria, Greece ( +7 EUR for Crete, +17 EUR for other islands) — 35.00 EUR.
Zone 4: Malta, Cyprus, Georgia, Turkey — 45.00 EUR.
Zone 5: India, Canada, USA — 50 EUR.
Zone 6: Israel, Australia — 55 EUR.
For Switzerland, Norway, UK and zones 4, 5, 6 except Malta and Cyprus, you will have to pay customs duty upon receipt!
* Islands in Estonia: Kihnu, Vormsi, Hiiumaa, Ruhnu, Saaremaa, Osmusaare, Piirisaare, Naissaare — basic delivery price + 9 EUR.
** Islands in Lithuania: Curonian Spit — basic delivery price + 22 EUR.It is possible to send orders by mail, for this option please contact us by e-mail info@knigariga.lv before you want to place an order.